Privacy policy

Auranailed

Last updated: August 14, 2026

This Privacy Policy describes how Auranailed ("we," "us," or "our") collects, uses, and discloses your personal information when you visit auranailed.com (the "Site"), use our services, make a purchase from the Site, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we make changes, we will post the revised Privacy Policy on the Site, update the applicable "Last updated" date, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we may collect personal information about you from a variety of sources as described below. The information we collect and use depends on how you interact with us and the Services.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services.

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

The following sections describe the categories and types of personal information we may collect.

Information We Collect Directly from You

Information that you submit directly to us through the Services may include:

· Basic contact details, including your name, address, phone number, and email address.

· Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

· Account information, including your username, password, account preferences, and other account-related information.

· Shopping information, including items you view, place in your cart, or add to your wishlist.

· Customer support information, including information you choose to provide when communicating with us through the Services.

Certain features of the Services may require you to provide specific information directly to us.

You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect through Cookies

We may automatically collect certain information about your interaction with the Services ("Usage Data").

To collect Usage Data, we may use cookies, pixels, and similar technologies ("Cookies").

Usage Data may include information about how you access and use the Site and your account, including device information, browser information, network connection information, IP address, and other information concerning your interactions with the Services.

Information We Obtain from Third Parties

We may also receive information about you from third parties, including vendors and service providers that collect or process information on our behalf.

These may include:

· Companies that support our Site and Services, including Shopify.

· Payment processors that collect payment information, such as bank account information, credit or debit card information, and billing address, in order to process payments and fulfill your orders.

· Third parties that provide advertising, analytics, marketing, email, or similar services.

When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and Cookies.

Information we receive from third parties will be handled in accordance with this Privacy Policy.

We are not responsible for the accuracy of information provided to us by third parties or for the privacy policies and practices of those third parties.

For additional information, please review the Third Party Websites and Links section below.

How We Use Your Personal Information

1. Providing Products and Services. We use your personal information to provide the Services and fulfill our obligations to you, including processing payments, fulfilling orders, sending notifications relating to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.

2. Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, postal mail, or other permitted channels, and showing you advertisements for products or services. This may include using personal information to tailor the Services and advertising on our Site and other websites.

3. Security and Fraud Prevention. We use personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been compromised, please contact us.

4. Communicating with You. We use personal information to provide customer support and improve our Services, respond to your requests, provide effective service, and maintain our business relationship with you.

Legal Bases for Processing (GDPR / UK GDPR)

Where European or UK data protection laws apply, we may rely on the following legal bases to process your personal information:

· Performance of a contract: Processing necessary to fulfill your order, arrange shipping, process returns and exchanges, and deliver the products and services you request.

· Consent: Where required, processing based on your consent, including certain promotional marketing communications and the use of non-essential tracking technologies for personalized advertising or similar purposes. You may withdraw your consent at any time.

· Legitimate interests: Processing necessary for legitimate business purposes, such as preventing fraud, analyzing and improving website performance, improving our products and Services, and maintaining the security of our Services, where those interests are not overridden by your rights and interests.

· Legal obligation: Processing necessary to comply with applicable legal obligations, including certain tax, accounting, regulatory, or lawful government requirements.

Cookies

Like many websites, we use Cookies on our Site.

For information about Cookies used in connection with Shopify's ecommerce services, please refer to Shopify's Cookie Policy.

Cookies used on our Site may include:

· Strictly Necessary Cookies: Cookies required for core Site functionality, such as maintaining your shopping cart, processing checkout, security, and keeping you logged into your account. These Cookies may be used without consent where permitted by applicable law.

· Non-Essential Cookies: Cookies that may be used for purposes such as website analytics, personalization, product recommendations, or advertising. Where required by applicable law, these Cookies will be used only after obtaining the necessary consent.

Where available, you may manage your Cookie preferences through the cookie banner or privacy controls provided on the Site.

You may also manage certain Cookies through your browser settings.

We use Cookies to operate and improve our Site and Services, remember your actions and preferences, perform analytics, and better understand how users interact with the Services.

We may also allow third-party service providers to use Cookies or similar technologies on our Site to help provide analytics, personalization, marketing, or advertising services.

Most browsers automatically accept Cookies by default. You can generally adjust your browser settings to remove or reject Cookies.

Please be aware that removing or blocking Cookies may negatively affect your experience and may cause some features or functionality of the Services to work incorrectly or become unavailable.

Blocking Cookies may also not completely prevent information from being collected or shared through other technologies used by third parties.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy.

These circumstances may include:

· Vendors and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

· Business and marketing partners, including Shopify, that assist us in providing Services or advertising.

· Third parties when you direct us, request that we disclose information, or otherwise consent to a disclosure, including where necessary to ship products or support integrations with third-party services.

· Our affiliates or other companies within our corporate group, where applicable.

· Parties involved in a business transaction such as a merger, restructuring, financing, acquisition, bankruptcy, or similar transaction.

· Government authorities, courts, regulators, or other parties where disclosure is necessary to comply with applicable legal obligations, respond to subpoenas, search warrants, or similar lawful requests, enforce applicable terms of service, or protect or defend the Services, our rights, and the rights of our users or others.

We may disclose the following categories of personal information for the purposes described above:

Category of Personal Information

Categories of Recipients

Identifiers, including basic contact information and certain order or account information

Vendors and service providers; payment processors; fulfillment and shipping partners; business and marketing partners; Shopify

Commercial information, including order information, shopping information, and customer support information

Vendors and service providers; fulfillment and shipping partners; business and marketing partners; Shopify

Internet or similar network activity, including Usage Data

Analytics providers; advertising partners; service providers; Shopify

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

The Services may allow you to post product reviews or other user-generated content.

If you choose to submit user-generated content to a public area of the Services, that content will be publicly available and may be accessible by anyone.

We do not control who may access information that you choose to make publicly available, and we cannot guarantee that individuals who access such information will respect your privacy or maintain its security.

We are not responsible for the privacy or security of information that you voluntarily make public or for the accuracy, use, or misuse of information you disclose to or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by Auranailed, you should review that third party's privacy and security policies and other applicable terms and conditions.

We do not guarantee and are not responsible for the privacy or security practices of third-party websites, including the accuracy, completeness, or reliability of information available through those websites.

Information you provide through public or semi-public services, including third-party social networking platforms, may also be visible to other users of those services or platforms.

The inclusion of third-party links on our Site does not, by itself, imply endorsement of the content, products, services, owners, or operators of those third parties.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.

Information you send to us may also not be secure while in transit.

We recommend that you do not use unsecured communication channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including:

· whether we need the information to maintain your account or provide the Services;

· whether the information is necessary to complete or support a transaction;

· applicable legal, tax, accounting, customs, or regulatory requirements;

· fraud prevention and security needs;

· dispute resolution; and

· whether the information is required to enforce applicable contracts or policies.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights described below in relation to your personal information.

These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by applicable law.

· Right to Access / Know. You may have the right to request access to personal information we maintain about you, including details regarding how we use and disclose your information.

· Right to Delete. You may have the right to request deletion of personal information we maintain about you.

· Right to Correct. You may have the right to request correction of inaccurate personal information we maintain about you.

· Right of Portability. In certain circumstances and subject to applicable exceptions, you may have the right to receive a copy of personal information we maintain about you or request that we transfer it to another party.

· Restriction of Processing. You may have the right to ask us to stop or restrict certain processing of your personal information.

· Withdrawal of Consent. Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

· Appeal. Where applicable, you may have the right to appeal a decision if we decline to process your request.

· Managing Communication Preferences. We may send you promotional emails. You may opt out of receiving these communications at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send non-promotional emails concerning your account, purchases, transactions, or orders.

Global Privacy Control

Depending on where you live, you may have the right to opt out of certain processing involving targeted advertising or the sale or sharing of personal information.

Where required by applicable law and supported by the privacy controls configured for our Site, a Global Privacy Control (GPC) signal may be treated as a request to opt out of applicable sale, sharing, or targeted advertising activities.

You may also be able to exercise applicable opt-out rights through privacy controls made available on the Site.

You may exercise applicable rights through options provided on our Site or by contacting us using the contact information below.

We will not discriminate against you for exercising applicable privacy rights.

We may need to collect information from you to verify your identity, such as your email address or account information, before responding to certain requests.

Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf.

Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act on your behalf and may ask you to verify your identity directly with us.

We will respond to requests within the timeframe required by applicable law.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the contact information below.

If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or submit a complaint to an appropriate local privacy or data protection authority.

International Users

We may transfer, store, and process your personal information outside the country in which you live, including in countries where our service providers and business partners operate.

Where required by applicable law, international transfers of personal information will be made using recognized transfer mechanisms or other appropriate safeguards.

For transfers of personal information from the European Economic Area, United Kingdom, or other jurisdictions that impose specific requirements for international transfers, we will use legally recognized safeguards where required by applicable law.

Where applicable law requires us to take additional measures relating to international data processing or the appointment of a local representative, we will take appropriate steps to comply with those requirements.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us by email:

Auranailed

Website: https://auranailed.com/

Email: support@auranailed.com